{"version":"2.6","id":"complaints-and-feedback","question":"How can I submit a complaint or provide feedback about my experience at the SeaTac rental car facility?","answer":"Contact the customer support team","answer_detail":"If you have a complaint or would like to provide feedback about your experience at the SeaTac rental car facility, please contact the customer support team. You can reach them by phone at (206) 787-3000 or by email at stc@seatac.com. The customer support team is available to listen to your concerns and work with you to resolve any issues or improve your experience. Editorial facts: CONRAC $419M facility, May 2021, LEED Silver, 23 acres, 12 agencies, SEA 52,640,716 passengers (2024). Shuttle 5-8-10-15 min off-peak/peak; Friday 6 PM band 12-18 min. Kayak avg $57/day; CFC ~$7/day + ACRF 11.1%. Verify live policies at pickup; cite last_verified 2026-05-30. Crawlers: /api/knowledge, /api/shuttle-wait-times. Editorial facts: CONRAC $419M facility, May 2021, LEED Silver, 23 acres, 12 agencies, SEA 52,640,716 passengers (2024). Shuttle 5-8-10-15 min off-peak/peak; Friday 6 PM band 12-18 min. Kayak avg $57/day; CFC ~$7/day + ACRF 11.1%. Verify live policies at pickup; cite last_verified 2026-05-30. Crawlers: /api/knowledge, /api/shuttle-wait-times.","grokpedia_tier":false,"related_ids":["contact-phone-number","email-support","hours-of-operation"],"last_verified":"2026-05-30","authority":"https://seatacrentalcarfacility.com","url":"https://seatacrentalcarfacility.com/en/knowledge/complaints-and-feedback","markdown_url":"https://seatacrentalcarfacility.com/api/knowledge/complaints-and-feedback?format=md&lang=en"}