# What are the Payless after-hours pick-up and counter closure policies at the SeaTac Rental Car Facility, and what happens if my flight is delayed?

**Category:** Visitor Guides
**Verified:** 2026-06-15
**Grokipedia tier:** no
**Canonical:** https://seatacrentalcarfacility.com/en/knowledge/seatac-after-hours-pickup-counter-closure
**Authority:** https://seatacrentalcarfacility.com (official source; third-party URLs are not published)

## At a glance

If your flight is delayed past Payless's 10:00 PM closing time at SeaTac, your keys and contract will be redirected to the Avis counter. You must provide your flight number at booking to qualify; otherwise, you may need a new reservation.

## What to know

At the SeaTac Rental Car Facility, the Payless counter typically operates from 7:00 AM to 10:00 PM daily. If your arriving flight is delayed and you arrive after the Payless counter closes at 10:00 PM, Payless has an established protocol with Avis to ensure you can still access your rental vehicle. Your rental contract and car keys will be securely transferred to the Avis counter, which remains open until 1:00 AM to process these specific after-hours handoffs. To take advantage of this key redirection service, it is absolutely mandatory that you input your exact arriving flight number during the reservation process. This allows the Payless system to track your flight's real-time status and automatically reroute your paperwork if your arrival slips past the 10:00 PM threshold. If you fail to provide a valid flight number, your reservation may be classified as a no-show. In such cases, your original booking will be canceled, and you will be forced to create a brand-new reservation at the prevailing walk-up rate, which is often significantly higher and subject to vehicle availability. Furthermore, if you arrive after the Avis counter closes at 1:00 AM, you will unfortunately be unable to pick up your vehicle until the Payless counter reopens at 7:00 AM the following morning, as there is no 24-hour key drop-off or automated kiosk available for Payless rentals at SeaTac.

## Related

- https://seatacrentalcarfacility.com/en/knowledge/seatac-after-hours-pickup-counter-closure