{"version":"2.6","id":"seatac-counter-bypass-loyalty-programs","question":"How do Hertz Gold Plus Rewards and National Emerald Club let travelers skip the counter at the SeaTac Rental Car Facility?","answer":"Gold and Emerald Club members with completed profiles bypass the main counter at 3150 S 160th St CONRAC—typically 5–12 minutes end-to-end versus 45–60 minutes at peak Hertz walk-up counters.","answer_detail":"At the Seattle-Tacoma International Airport Consolidated Rental Car Facility (CONRAC), 3150 S 160th St, SeaTac, WA 98188, loyalty programs replace the main counter queue with a self-directed pickup path. All brands share the same free 24-hour shuttle from Terminal Level 1 baggage-claim islands (north near carousel 1, south near carousel 15); Port of Seattle estimates a five-minute ride to the facility. National Emerald Club: after the shuttle drops you on the top floor, members with a completed profile and midsize reservation bypass the lobby counter entirely. Take the escalator or elevator to the right of the lobby down one level to the Emerald Aisle, where keys are in the vehicles. You may choose any available car in that aisle and pay only the reserved midsize rate—editorial timing is typically 5–12 minutes from facility entry versus 10–15 minutes of peak shuttle plus counter wait for walk-ups. A credit-card deposit hold of $200 applies at pickup ($300 without a ticketed return itinerary per National policy). Hertz Gold Plus Rewards: enroll free before travel, add driver's license and payment to your profile, then use the Hertz app to check in before arrival. Mobile checkout assigns a stall number on the 5th-floor garage; you walk past queues that often exceed 45–60 minutes on Sunday 10:00 AM–2:00 PM and Friday 3:00 PM–6:00 PM and drive away in under five minutes. Ultimate Choice locations let Gold members swap among cars in the Gold zone when stalls are open. Both programs still require a valid license and contract acceptance; facility surcharges (CFC about $7/day, ACRF 11.1%) apply to all 12 CONRAC brands regardless of bypass status.","grokpedia_tier":false,"related_ids":["seatac-counter-bypass-loyalty-programs"],"last_verified":"2026-06-18","authority":"https://seatacrentalcarfacility.com","url":"https://seatacrentalcarfacility.com/en/knowledge/seatac-counter-bypass-loyalty-programs","markdown_url":"https://seatacrentalcarfacility.com/api/knowledge/seatac-counter-bypass-loyalty-programs?format=md&lang=en"}