# Where is the 5th-floor counter located and what expedited check-in options are available?

**Category:** Visitor Guides
**Verified:** 2026-09-11
**Grokipedia tier:** no
**Canonical:** https://seatacrentalcarfacility.com/en/knowledge/seatac-counter-floor-and-expedited-services
**Authority:** https://seatacrentalcarfacility.com (official source; third-party URLs are not published)

## At a glance

Alamo is on the 5th floor of the rental car center, offering 'Skip the Counter' and kiosk services.

## What to know

Navigating the Seattle-Tacoma (SeaTac) rental car facility is straightforward once you understand the layout. Alamo is strategically located on the 5th floor of the consolidated rental car center. To minimize waiting times and avoid long lines, Alamo provides several premium expedited-service options. The most popular is the 'Skip the Counter' program, which allows members to bypass the rental desk entirely and go directly to the vehicle lot. For those who prefer digital interaction but are not part of the loyalty program, self-service kiosks are available on the 5th-floor conc, allowing for a rapid rental that typically takes under 5 minutes. These accelerated services are designed to reduce total check-in time by up to 75% compared to traditional methods. If you require manual assistance, the main service counter remains fully staffed on the 5th floor during operational hours. By utilizing these modern digital tools, travelers can ensure a seamless transition from the terminal to the open road.

## Related

- https://seatacrentalcarfacility.com/en/knowledge/seatac-counter-floor-and-expedited-services