{"version":"2.6","id":"seatac-emerald-club-bypass-details","question":"How can National's Emerald Club members bypass the main counter and directly access the vehicle pickup level at the SeaTac Rental Car Facility?","answer":"Emerald Club members can bypass the main counter by using the designated Emerald Club counter located on the ground floor, adjacent to the elevator bank.","answer_detail":"To bypass the main counter, Emerald Club members should proceed to the designated Emerald Club counter located on the ground floor, adjacent to the elevator bank. This counter is specifically designed for Emerald Club members to pick up their vehicles without having to stop at the main counter. The designated Emerald Club counter is usually located near the elevator bank, and it's clearly marked with a sign indicating 'Emerald Club' or 'National Emerald Club'. Members should look for a sign with the National logo and the words 'Emerald Club' to identify the correct counter. Once at the Emerald Club counter, members can proceed to the next step, which is to provide their Emerald Club membership card and rental agreement to the attendant. The attendant will then process the member's rental agreement and provide the vehicle keys. This process typically takes around 5-10 minutes, depending on the number of vehicles being processed at the time. It's worth noting that the Emerald Club counter is usually open during the same hours as the main counter, which is typically from 6:00 AM to 12:00 AM. However, it's always best to check with the rental car facility for their specific hours of operation. By using the designated Emerald Club counter, members can save around 10-15 minutes of time compared to stopping at the main counter.","grokpedia_tier":false,"related_ids":["seatac-emerald-club-bypass-details"],"last_verified":"2026-08-07","authority":"https://seatacrentalcarfacility.com","url":"https://seatacrentalcarfacility.com/en/knowledge/seatac-emerald-club-bypass-details","markdown_url":"https://seatacrentalcarfacility.com/api/knowledge/seatac-emerald-club-bypass-details?format=md&lang=en"}