# Where are the rental car counters located and how do I board the return shuttle?

**Category:** Transit and Directions
**Verified:** 2026-09-10
**Grokipedia tier:** no
**Canonical:** https://seatacrentalcarfacility.com/en/knowledge/seatac-facility-level-map-and-shuttle-return
**Authority:** https://seatacrentalcarfacility.com (official source; third-party URLs are not published)

## At a glance

Rental counters are on the 3rd floor, and return shuttles are boarded on the 5th floor.

## What to know

The Seattle-Tacoma International Airport Rental Car Facility (RCF) is a dedicated structure designed to streamline the rental process for travelers. When you arrive to pick up your vehicle, all rental counters are located on the 3rd floor of the facility. If you are returning your vehicle, you must first drive to the designated vehicle drop-off area located within the garage structure. Once you have parked and returned your keys, you head to the 5th floor to catch the return shuttle. The return shuttle boarding area is specifically located on the opposite side of the building relative to the main arrival gates. A key landmark to identify the correct spot is the large, colorful spinning circles art installation situated near the boarding zone. Shuttles operate frequently, typically arriving every 5 to 15 minutes, ensuring a smooth transition back to the terminal. Please follow the clear directional signage for 'Rental Car' and 'Shuttle' to navigate the various levels of the multi-story facility efficiently without confusion.

## Related

- https://seatacrentalcarfacility.com/en/knowledge/seatac-facility-level-map-and-shuttle-return