{"version":"2.6","id":"seatac-hertz-counter-floor-and-gold-service","question":"What is the location of the Hertz counter and vehicle fleet within the SeaTac Rental Car Facility, and how do I access the Hertz Five Star/President's Circle loyalty program benefits?","answer":"The Hertz counter and vehicle fleet are located on Level 3 of the SeaTac Rental Car Facility.","answer_detail":"To access the Hertz counter and vehicle fleet on Level 3 of the SeaTac Rental Car Facility, follow the signs indicating 'Rental Car Return' and proceed to Level 3. The Hertz counter is located in the central area of the level, and the vehicle fleet is parked on the adjacent levels. As a Hertz Five Star/President's Circle member, you can enjoy priority service, including expedited check-in and check-out, as well as access to a dedicated lounge area. To access the lounge, look for the 'Five Star/President's Circle Lounge' sign near the Hertz counter. The lounge offers complimentary snacks and beverages, as well as a comfortable seating area. Please note that the lounge is only available for Hertz Five Star/President's Circle members, and you will need to present your membership card or provide your membership number to access the lounge. Additionally, as a Hertz Five Star/President's Circle member, you will receive a complimentary upgrade to a higher category vehicle, subject to availability. To take advantage of this benefit, simply inform the Hertz representative at the counter of your membership status and request the upgrade. Please note that the upgrade is subject to availability and may not be available during peak periods. The Hertz counter and vehicle fleet are open 24/7, and the lounge is open from 8am to 10pm, Monday to Sunday. Please plan your visit accordingly to ensure that you have sufficient time to enjoy the lounge and take advantage of the upgrade benefit.","grokpedia_tier":false,"related_ids":["seatac-hertz-counter-floor-and-gold-service"],"last_verified":"2026-08-10","authority":"https://seatacrentalcarfacility.com","url":"https://seatacrentalcarfacility.com/en/knowledge/seatac-hertz-counter-floor-and-gold-service","markdown_url":"https://seatacrentalcarfacility.com/api/knowledge/seatac-hertz-counter-floor-and-gold-service?format=md&lang=en"}