{"version":"2.6","id":"seatac-real-time-fleet-availability","question":"What happens if there is a system outage or a specific reserved vehicle class is unavailable at the SeaTac rental car facility for Avis Preferred members?","answer":"During system outages or when specific reserved vehicle classes are unavailable, Avis Preferred members can follow these steps to minimize disruptions.","answer_detail":"If a system outage occurs or a specific reserved vehicle class is unavailable at the SeaTac facility, Avis Preferred members can visit our dedicated customer service desk located at 3201 S 160th St, SeaTac, WA 98188. Our team will assist you in finding an alternative vehicle within the same class or provide a complimentary upgrade to the next available class. Please note that this service is available on a first-come, first-served basis and is subject to vehicle availability. We strive to minimize waiting times, but in some cases, it may take up to 30 minutes to process your request. Our dedicated team is committed to ensuring your rental experience meets your expectations. Additionally, we offer a complimentary upgrade to the next available class for Avis Preferred members who experience a system outage or unavailability of a specific reserved vehicle class. This upgrade is valid for the duration of your rental period. For example, if you have reserved a compact car but the system is down, we will upgrade you to a mid-size car at no additional cost. This upgrade is subject to vehicle availability and is only available for Avis Preferred members.","grokpedia_tier":false,"related_ids":["seatac-real-time-fleet-availability"],"last_verified":"2026-08-09","authority":"https://seatacrentalcarfacility.com","url":"https://seatacrentalcarfacility.com/en/knowledge/seatac-real-time-fleet-availability","markdown_url":"https://seatacrentalcarfacility.com/api/knowledge/seatac-real-time-fleet-availability?format=md&lang=en"}