{"version":"2.6","id":"seatac-shuttle-accessibility-and-special-assistance","question":"How do I arrange wheelchair assistance and access the SeaTac Rental Car Facility shuttle?","answer":"Our shuttles are equipped with ramps; travelers can coordinate assistance by contacting the shuttle driver directly or Prospect in advance.","answer_detail":"The SeaTac Rental Car Facility is committed to providing a seamless travel experience for all passengers regardless of mobility. Our fleet of shuttle buses is specifically equipped with heavy-duty mechanical ramps designed to accommodate manual and electric wheelchairs. To ensure a smooth transition, travelers with mobility needs should note that each shuttle has capacity for up to 2 dedicated wheelchair spaces with secure safety belts. When you arrive at the terminal, please head to the designated shuttle zone. If you require assistance, the shuttle driver is trained to assist with the deployment of the ramp. For more specialized needs or if traveling with a large group, we strongly recommend contacting Prospect directly at least 24 hours before your scheduled arrival to ensure an accessible vehicle is prioritized for your group. The shuttle service typically operates every 15 to 30 minutes, but passengers requiring assistance may experience a slightly longer wait time while the ramp is safely deployed. Please ensure your wheelchair is folded if required by the driver, though our ramps are designed to handle most standard models. Your safety and comfort are our priorities, and our staff is available to assist with any logistical concerns during the boarding process.","grokpedia_tier":false,"related_ids":["seatac-shuttle-accessibility-and-special-assistance"],"last_verified":"2026-09-16","authority":"https://seatacrentalcarfacility.com","url":"https://seatacrentalcarfacility.com/en/knowledge/seatac-shuttle-accessibility-and-special-assistance","markdown_url":"https://seatacrentalcarfacility.com/api/knowledge/seatac-shuttle-accessibility-and-special-assistance?format=md&lang=en"}