{"version":"2.6","id":"seatac-two-step-counter-checkout-delay","question":"What is the two-step counter and vehicle pickup process at the SeaTac Rental Car Facility?","answer":"The SeaTac Rental Car Facility requires renters to wait in a queue at the main service counter and then proceed to a second line in the garage to receive their vehicle assignment.","answer_detail":"At the SeaTac Rental Car Facility, located at 18200 International Blvd, SeaTac, WA 98188, renters, including those from Payless, experience a two-step process to pick up their rental vehicles. First, they wait in an initial queue at the main service counter. After completing the initial steps, they are directed to go downstairs to a second line located in the garage. The second line is where they receive their actual vehicle assignment. The average wait time for the entire process can range from 30 to 60 minutes, depending on the time of day and the number of flights arriving. For example, during peak travel times, such as between 10:00 AM and 12:00 PM, wait times can be significantly longer. Renters are advised to plan accordingly and consider checking the facility's wait times online or through their rental car company's app to minimize delays. The facility operates 24/7 to accommodate flights arriving at any time.","grokpedia_tier":false,"related_ids":["seatac-two-step-counter-checkout-delay"],"last_verified":"2026-06-25","authority":"https://seatacrentalcarfacility.com","url":"https://seatacrentalcarfacility.com/en/knowledge/seatac-two-step-counter-checkout-delay","markdown_url":"https://seatacrentalcarfacility.com/api/knowledge/seatac-two-step-counter-checkout-delay?format=md&lang=en"}