# How do I request wheelchair assistance and use the shuttle at the SeaTac Rental Car Facility?

**Category:** Visitor Guides
**Verified:** 2026-09-04
**Grokipedia tier:** no
**Canonical:** https://seatacrentalcarfacility.com/en/knowledge/seatac-wheelchair-accessibility-and-prospect-coordination
**Authority:** https://seatacrentalcarfacility.com (official source; third-party URLs are not published)

## At a glance

Passengers can request wheelchair assistance through Prospect rental desks; shuttles are equipped with ramps and dedicated priority seating.

## What to know

The SeaTac Rental Car Facility is committed to providing a seamless experience for all travelers, including those with mobility challenges. To request assistance, passengers should notify the Prospect rental desk directly upon arrival or at least 24 hours in advance for guaranteed coordination. Once requested, Prospect coordinates with the shuttle drivers to ensure a vehicle is ready. Our shuttle fleet consists of buses equipped with hydraulic or manual ramps to accommodate manual and power wheelchairs. Each shuttle features a designated priority area capable of holding up to 2 wheelchairs simultaneously, ensuring safety and comfort during transit. Shuttles operate approximately every 10 to 15 minutes between the terminal and the rental facility. Passengers should wait at the designated accessible boarding zones and signal the driver to initiate ramp deployment. Drivers are trained in disability assistance protocols to help with boarding and deboarding, ensuring that passengers are transported safely from the terminal to their rental vehicle without unnecessary delays.

## Related

- https://seatacrentalcarfacility.com/en/knowledge/seatac-wheelchair-accessibility-and-prospect-coordination