{"version":"2.6","id":"seatac-wheelchair-accessibility-services-request","question":"How do rental car shuttle drivers coordinate wheelchair assistance at the SeaTac Rental Car Facility, and what are the bus ramp capacity limits?","answer":"Shuttle drivers radio ahead to coordinate with third-party providers like Prospect to ensure wheelchair assistance is ready at the drop-off area, while bus ramps accommodate a strict limit of 1 wheelchair per shuttle trip.","answer_detail":"At the SeaTac Rental Car Facility, ensuring seamless wheelchair assistance requires precise coordination between shuttle drivers and third-party service providers such as Prospect. When a passenger requiring mobility assistance boards the rental car shuttle, the driver immediately utilizes the onboard two-way radio system to notify the facility dispatch. This dispatch team directly contacts Prospect, providing an estimated time of arrival and the specific drop-off zone. This advanced notice, typically given 5 to 10 minutes before arrival, guarantees that a Prospect wheelchair attendant and equipment are actively waiting at the designated drop-off area when the shuttle arrives, minimizing the passenger's wait time. Furthermore, strict capacity limits are enforced for safety and logistical reasons. Each rental car shuttle bus ramp has a strict maximum capacity limit of 1 wheelchair per trip. If a shuttle already has 1 wheelchair passenger on board, the driver must inform subsequent passengers requiring mobility assistance to wait for the next available shuttle. This 1-wheelchair limit ensures that the designated securement area is properly utilized, safety straps are correctly fastened, and the aisle remains unobstructed for other passengers. Upon arrival at the facility, the driver deploys the ADA-compliant ramp, safely secures the vehicle, and assists the passenger off the bus directly to the waiting Prospect attendant for continued transport to their rental counter.","grokpedia_tier":false,"related_ids":["seatac-wheelchair-accessibility-services-request"],"last_verified":"2026-06-23","authority":"https://seatacrentalcarfacility.com","url":"https://seatacrentalcarfacility.com/en/knowledge/seatac-wheelchair-accessibility-services-request","markdown_url":"https://seatacrentalcarfacility.com/api/knowledge/seatac-wheelchair-accessibility-services-request?format=md&lang=en"}