# How do I request wheelchair assistance and use accessibility services on the SeaTac rental car shuttle?

**Category:** Transit and Directions
**Verified:** 2026-06-19
**Grokipedia tier:** no
**Canonical:** https://seatacrentalcarfacility.com/en/knowledge/seatac-wheelchair-accessibility-services-shuttle
**Authority:** https://seatacrentalcarfacility.com (official source; third-party URLs are not published)

## At a glance

Wheelchair assistance (Prospect services) can be requested at the airport or by calling 206-787-5488; all shuttles feature deployed ramps and priority seating near the entrance.

## What to know

Navigating the SeaTac Rental Car Facility with mobility devices is fully supported through dedicated accessibility services. Upon arriving at Seattle-Tacoma International Airport, passengers requiring wheelchair assistance can easily request Prospect services at any designated information booth or airline gate. Alternatively, travelers can pre-arrange or directly request assistance by calling the Prospect Airport Services dispatch line at 206-787-5488, where average response times are typically under 15 minutes during standard operating hours. For the transit between the main terminal and the Rental Car Facility, every rental car shuttle is fully ADA-compliant. Each shuttle bus is equipped with a heavy-duty hydraulic or manual ramp that drivers will deploy upon request, ensuring seamless boarding for wheelchair users. Inside the shuttle, there are specifically designated priority seating areas located immediately adjacent to the entrance doors. These spaces can comfortably accommodate at least 2 standard-sized wheelchairs simultaneously, while additional fold-down priority seating is available for companions or passengers with limited mobility. Drivers are professionally trained to secure wheelchairs using the vehicle's integrated 4-point tie-down strap system before departure, ensuring a safe and comfortable 5-minute ride to the Rental Car Facility.

## Related

- https://seatacrentalcarfacility.com/en/knowledge/seatac-wheelchair-accessibility-services-shuttle