# How do I request wheelchair assistance upon shuttle drop-off at the SeaTac Rental Car Facility, and what are the vehicle ramp capacity and priority seating details?

**Category:** Transit and Directions
**Verified:** 2026-06-14
**Grokipedia tier:** no
**Canonical:** https://seatacrentalcarfacility.com/en/knowledge/seatac-wheelchair-accessibility-shuttle-services
**Authority:** https://seatacrentalcarfacility.com (official source; third-party URLs are not published)

## At a glance

To request wheelchair assistance, use the Prospect services communication panels located at the shuttle stops or call the direct assistance line at least 15 minutes before your arrival. Shuttles feature ramps with a 750 lb capacity and 2 designated priority seating areas.

## What to know

Passengers requiring wheelchair assistance upon shuttle drop-off at the SeaTac Rental Car Facility can seamlessly coordinate their arrival through Prospect services. To ensure a smooth transition, guests are strongly encouraged to submit their wheelchair assistance request at least 15 minutes prior to their scheduled shuttle departure or arrival. This can be accomplished by utilizing the dedicated accessibility communication panels installed at all shuttle shelter columns or by dialing the Prospect dispatch line directly. All rental car shuttle buses operating at the facility are fully ADA-compliant and equipped with heavy-duty hydraulic or manual ramps. These ramps have a strict maximum weight capacity of 750 pounds, which safely accommodates the combined weight of the passenger and the wheelchair. Once onboard, each shuttle provides 2 designated priority seating areas specifically designed for wheelchair securement, featuring retractable lap belts and anchor points for safe transit. Additionally, there are 4 fold-up seats adjacent to the priority zones that can be lowered to create extra space if a second wheelchair passenger needs accommodation. Upon approaching the SeaTac Renta

## Related

- https://seatacrentalcarfacility.com/en/knowledge/seatac-wheelchair-accessibility-shuttle-services