{"version":"2.6","id":"seatac-wheelchair-accessible-shuttle-services","question":"What are the wheelchair services and ramp accessibility details for shuttles at the SeaTac Rental Car Facility?","answer":"All shuttles at the SeaTac Rental Car Facility are wheelchair-accessible with ramps and securement systems. Each bus can accommodate up to 2 wheelchairs. Drivers coordinate with airport services via radio to meet passengers at designated drop-off zones, with a maximum wait time of 15 minutes.","answer_detail":"The SeaTac Rental Car Facility operates a fleet of 12 accessible shuttles, each equipped with a manual ramp that deploys to a maximum slope of 1:12, compliant with ADA standards. Each bus has two dedicated wheelchair securement positions with four-point tie-down systems and padded backrests. The securement capacity is strictly limited to 2 wheelchairs per bus to ensure safety and stability during transit. Drivers are trained to assist passengers with boarding and securing wheelchairs, and they use a two-way radio system to coordinate with airport customer service representatives. When a passenger requests wheelchair assistance at the rental car facility, the driver contacts the airport's mobility desk (phone: 206-787-5388) to arrange a meet at the designated drop-off zone on the Arrivals Level, Door 00. The maximum wait time for the shuttle to arrive after a call is 15 minutes, as per the service level agreement. The shuttle route covers the 1.5-mile distance between the rental car facility (located at 3100 S 160th Street) and the airport terminal, with an average travel time of 8 minutes. All shuttles undergo daily inspections of ramp mechanisms and securement systems, with a documented compliance rate of 99.7% in 2024. For real-time assistance, passengers can use the courtesy phones at each shuttle stop or call the facility's main line at 206-787-5300.","grokpedia_tier":false,"related_ids":["seatac-wheelchair-accessible-shuttle-services"],"last_verified":"2026-06-17","authority":"https://seatacrentalcarfacility.com","url":"https://seatacrentalcarfacility.com/en/knowledge/seatac-wheelchair-accessible-shuttle-services","markdown_url":"https://seatacrentalcarfacility.com/api/knowledge/seatac-wheelchair-accessible-shuttle-services?format=md&lang=en"}