How do I request wheelchair assistance when using the SeaTac Rental Car Facility shuttle buses?
Verified: 2026-06-06
Quick answer
To request wheelchair assistance, contact Prospect Airport Services in advance or notify the rental car company, and the shuttle bus driver will coordinate with them to provide assistance.
Detailed answer
When traveling through the SeaTac Rental Car Facility, passengers with mobility needs can request wheelchair assistance on the shuttle buses. To do so, it is recommended to contact Prospect Airport Services at least 48 hours in advance to arrange for assistance. Alternatively, you can notify your rental car company, and they will coordinate with Prospect Airport Services. The shuttle buses are equipped with ramps or lifts to facilitate boarding and exiting. Upon arrival, the driver will secure your wheelchair using the designated securement system, which typically includes four tie-down points to ensure stability during transit. The average wait time for the shuttle bus is approximately 10-15 minutes. The SeaTac Rental Car Facility is located at 18200 International Blvd, SeaTac, WA 98188. By coordinating with Prospect Airport Services, passengers can enjoy a seamless and accessible travel experience. The shuttle buses operate from 4:00 AM to 12:30 AM, with a frequency of every 10-20 minutes, depending on the time of day and demand.
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