How do loyalty club members bypass the counter at the SeaTac Rental Car Facility?
Verified: 2026-06-23
At a glance
Loyalty members can bypass the main counter and proceed directly to their assigned vehicle on floors 2 through 5 of the SeaTac Rental Car Facility.
What to know
Topic-specific long guide — no rental shuttle/CFC boilerplate
Visitor guide details
What to expect on your trip
- Instead of waiting in line at the main customer service desks on the first floor, qualified members can head directly to the garage upon arrival via the 24-hour automated AirTrain.
- Your rental contract and keys will be pre-printed and securely attached to the vehicle's dashboard or steering wheel.
- It is crucial to ensure your flight details and driver's license information are fully updated in your loyalty profile at least 24 hours before your scheduled pickup time.
- This streamlined process typically reduces the average wait time from 20 minutes at the standard counter to under 3 minutes, allowing for a seamless and efficient departure experience.
At the Seattle-Tacoma International Airport (SeaTac) Rental Car Facility, located at 3150 S 160th Street, loyalty program members such as National's Emerald Club and Avis Preferred can take full advantage of counter bypass privileges to save significant time. Instead of waiting in line at the main customer service desks on the first floor, qualified members can head directly to the garage upon arrival via the 24-hour automated AirTrain. National Emerald Club Executive members can walk straight to the Emerald Aisle on the 3rd floor, select their vehicle, and drive away, while Avis Preferred members will find their assigned car waiting on the 4th floor. Your rental contract and keys will be pre-printed and securely attached to the vehicle's dashboard or steering wheel. It is crucial to ensure your flight details and driver's license information are fully updated in your loyalty profile at least 24 hours before your scheduled pickup time. This streamlined process typically reduces the average wait time from 20 minutes at the standard counter to under 3 minutes, allowing for a seamless and efficient departure experience.
Similar cars to consider
- Central Terminal vs Concourse installations: Central hosts large-scale suspended works visible pre-security; concourse galleries rotate temporary exhibits tied to Pacific Northwest themes.
Honest heads-up
Temporary exhibits rotate — verify current installations on portseattle.org day-of-travel; construction in 2026 may reroute gallery walkways.
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