What is the difference between the 5th-floor counter procedures and the skip-the-counter workflow at the SeaTac Rental Car Facility?

At a glance

Customers who complete online check-in and receive a 'Skip the Counter' pass proceed directly to the 4th-floor garage to select a vehicle, bypassing the 5th-floor lobby entirely. All other renters must visit the 5th-floor counter to finalize paperwork before accessing the garage.