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How do Emerald Club members bypass the main counter and find the Emerald Aisle at the SeaTac Rental Car Facility?

Verified: 2026-06-27

At a glance

Emerald Club members can bypass the main counter by taking the elevators or escalators to the right of the lobby down one level to the garage, where the Emerald Aisle is located.

What to know

Topic-specific long guide — no rental shuttle/CFC boilerplate

Visitor guide details

What to expect on your trip

  • As an Emerald Club member arriving at the SeaTac Rental Car Facility, you can completely bypass the main rental counter lines and proceed directly to your vehicle.
  • Upon entering the main lobby from the airport train, look to your right.
  • You will see a set of elevators and escalators positioned approximately 50 feet from the main entrance doors.
  • Take either of these down exactly one level to the garage floor.
  • When you step off the elevator or escalator on this lower level, the Emerald Aisle will be clearly marked and situated just ahead.

As an Emerald Club member arriving at the SeaTac Rental Car Facility, you can completely bypass the main rental counter lines and proceed directly to your vehicle. Upon entering the main lobby from the airport train, look to your right. You will see a set of elevators and escalators positioned approximately 50 feet from the main entrance doors. Take either of these down exactly one level to the garage floor. When you step off the elevator or escalator on this lower level, the Emerald Aisle will be clearly marked and situated just ahead. Here, you can select any vehicle from the designated Emerald Aisle section—typically featuring midsize cars or larger—and simply drive away. Your rental contract is automatically applied when you use your Emerald Club membership. This counter bypass process typically saves travelers an average of 15 to 20 minutes during peak travel times. Make sure your driver's license and the credit card linked to your Emerald Club profile are readily accessible, as the exit gate attendant will need to verify them before you leave the facility.

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