How do Avis Preferred members navigate the SeaTac Rental Car Facility to skip the main counter queue?

At the Seattle-Tacoma International Airport (SeaTac) Consolidated Rental Car Facility (RCF), located at 3140 S 192nd St, SeaTac, WA 98188, Avis Preferred members benefit from a dedicated skip-the-line navigation system designed to reduce wait times. Upon entering the facility’s main entrance on Level 1, standard rental customers must join the general queue, which can average 15–25 minutes during peak hours (e. , 10:00 AM–2:00 PM and 5:00 PM–8:00 PM). However, Avis Preferred members are directed by prominent signage to bypass this queue entirely. Instead of waiting on Level 1, members should proceed directly to the escalator located near the entrance and ascend to Level 2. On Level 2, a dedicated Avis Preferred counter is situated immediately to the left after exiting the escalator. This counter is staffed exclusively for Preferred members, with average service times under 3 minutes. Members simply present their driver’s license and Preferred membership number (or use the Avis mobile app for a contactless pickup) to receive their keys and rental agreement. The facility operates 24/7, but the Preferred counter is fully staffed from 5:00 AM to 1:00 AM daily. This streamlined process saves members an estimated 12–22 minutes per visit compared to the standard queue. For return, Preferred members can drop off vehicles on Level 4 and use the express return kiosk on Level 1 for a quick checkout. This navigation protocol is exclusive to SeaTac and is part of Avis’s broader Preferred service, which includes over 300 participating locations worldwide.