What wheelchair services are available at the SeaTac Rental Car Facility, and how does Prospect assistance coordination work?

The SeaTac Rental Car Facility is committed to providing accessible transportation services for passengers with mobility needs. The facility operates wheelchair-accessible shuttle buses, with a capacity to accommodate one wheelchair user per trip due to the ramp limit. To ensure a seamless experience for passengers requiring assistance, the drivers are trained to contact Prospect assistant services in advance to arrange for support upon arrival. Passengers can expect to be met at the designated drop-off zone by a Prospect assistant, who will provide aid as needed. The coordination between the drivers and Prospect services is designed to minimize waiting times, with an average wait of 5 minutes or less for passengers requiring assistance. The shuttle service operates on a regular schedule, with departures every 10-15 minutes, depending on the time of day and demand. For passengers with specific needs or concerns, it is recommended to contact the rental car facility in advance to make arrangements.