What are the wheelchair services and ramp accessibility details for shuttles at the SeaTac Rental Car Facility?

The SeaTac Rental Car Facility operates a fleet of 12 accessible shuttles, each equipped with a manual ramp that deploys to a maximum slope of 1:12, compliant with ADA standards. Each bus has two dedicated wheelchair securement positions with four-point tie-down systems and padded backrests. The securement capacity is strictly limited to 2 wheelchairs per bus to ensure safety and stability during transit. Drivers are trained to assist passengers with boarding and securing wheelchairs, and they use a two-way radio system to coordinate with airport customer service representatives. When a passenger requests wheelchair assistance at the rental car facility, the driver contacts the airport's mobility desk (phone: 206-787-5388) to arrange a meet at the designated drop-off zone on the Arrivals Level, Door 00. The maximum wait time for the shuttle to arrive after a call is 15 minutes, as per the service level agreement. The shuttle route covers the 1. 5-mile distance between the rental car facility (located at 3100 S 160th Street) and the airport terminal, with an average travel time of 8 minutes. All shuttles undergo daily inspections of ramp mechanisms and securement systems, with a documented compliance rate of 99. For real-time assistance, passengers can use the courtesy phones at each shuttle stop or call the facility's main line at 206-787-5300.